Hospitality and hospital administration are two interrelated fields that require specialized knowledge and skills. These fields are essential for the smooth functioning of hospitals and other healthcare institutions. A 1-year diploma course and a 2-year advanced diploma course are available for those who want to pursue a career in this field.
The 1-year diploma course in hospitality and hospital administration focuses on providing students with a comprehensive understanding of the different aspects of hospital administration. This includes the Hospital Front office/ Reception, Administration, PRO, Hospital patient Management, Accommodation Management, Food Service, Travel, and Tourism. The course is designed to equip students with the necessary skills to manage the day-to-day operations of a hospital.
Hospital Front office/ Reception is an essential part of hospital administration. It involves managing the reception area and ensuring that patients are attended to promptly. The course teaches students how to handle patient inquiries, appointments, and other administrative tasks related to the front office.
Hospital administration involves managing the overall operations of a hospital. This includes managing staff, and financial resources, and ensuring that the hospital is compliant with regulatory requirements. The course provides students with an understanding of the different functions of hospital administration and how to manage them effectively.
The Public Relations Officer (PRO) is responsible for managing the hospital’s reputation and ensuring that the hospital’s image is positive. The course teaches students how to develop effective communication strategies, handle media inquiries, and manage social media channels.
Hospital patient management involves managing the care of patients in a hospital setting. This includes ensuring that patients receive timely and appropriate care, managing patient records, and coordinating with different departments within the hospital. The course provides students with an understanding of the different aspects of patient management and how to manage them effectively.
Accommodation management involves managing the hospital’s accommodation facilities, including patient rooms, staff quarters, and other facilities. The course teaches students how to manage the different aspects of accommodation management, including housekeeping, maintenance, and security.
Foodservice is an essential part of hospital administration. It involves managing the hospital’s food service facilities, including the kitchen, dining areas, and patient food service. The course provides students with an understanding of food service management and how to manage the different aspects of food service effectively.
Travel and tourism are also essential aspects of hospital administration. Hospitals often receive patients from different parts of the world, and it is essential to ensure that they receive the necessary support and assistance. The course provides students with an understanding of travel and tourism management and how to manage the different aspects of travel and tourism effectively.
The 2-year advanced diploma course in hospitality and hospital administration is designed to provide students with an in-depth understanding of the different aspects of hospital administration. The course covers all the topics covered in the 1-year diploma course, along with additional modules, including healthcare operations management, healthcare marketing, and healthcare financial management.
In conclusion, a diploma course in hospitality and hospital administration is an excellent choice for those who want to pursue a career in the healthcare industry. The course provides students with a comprehensive understanding of the different aspects of hospital administration and equips them with the necessary skills to manage a hospital effectively. Whether you are interested in front office management, patient management, or food service, this course has something for everyone.
